Privacy Policy

1. Who this policy covers

This Privacy Policy explains how AuraResume collects, uses, stores, shares, and protects personal information when you visit auraresume.in, create an account, upload content, make purchases, or interact with our AI-powered services.

2. Information we collect

We may collect account information, authentication data, payment and billing information, resumes and other uploaded documents, job descriptions, support requests, device and usage data, analytics data, and communications you send to us.

3. Why we use personal information

We use personal information to operate the service, authenticate users, process payments, provide resume features, personalize the product, maintain security, prevent abuse, communicate with you, comply with law, and improve our services.

4. AI processing and third-party providers

When you use AI-powered features, relevant inputs and outputs may be processed by third-party AI providers and infrastructure providers acting on our behalf or under their own service terms. That may include resumes, job descriptions, prompts, generated responses, and related metadata needed to provide the feature.

5. Cookies and similar technologies

We and our providers may use cookies, local storage, session identifiers, and similar technologies for login sessions, security, fraud prevention, product functionality, performance measurement, and analytics.

6. How long we keep data

We keep information for as long as reasonably necessary for the purposes described in this policy, including account administration, billing, support, security, dispute resolution, and legal compliance. Retention periods may differ by data type and by applicable law.

7. Sharing and disclosures

We may share personal information with service providers that support hosting, authentication, analytics, payments, email delivery, customer support, AI processing, and security. We may also disclose information where required by law, to protect rights or safety, or in connection with a merger, financing, acquisition, or asset transfer.

8. International transfers

Because our providers may operate globally, your information may be processed in countries other than the one where you live. Where required, we use appropriate safeguards for cross-border transfers and provide additional information on request.

9. Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information; withdraw consent; opt out of certain sharing; or lodge a complaint with a regulator.

10. California and similar US state notices

If you live in California or another US state with consumer privacy rights, you may have rights to know, access, delete, correct, and appeal, and in some cases to opt out of sale, sharing, targeted advertising, or certain profiling. We provide this policy as a layered notice and may provide additional notices at collection where required.

11. EEA, UK, and similar transparency rights

If you are in the EEA, UK, or a jurisdiction with comparable rules, you have the right to clear privacy information, access your personal data, request correction or erasure, object to or restrict certain processing, request portability where applicable, withdraw consent where we rely on consent, and complain to your data protection authority.

12. Children

The service is not directed to children who are below the age at which they can lawfully consent to the processing described here. If you believe a child has provided us personal information in violation of applicable law, contact us so we can review and remove it where appropriate.

13. Security

We use administrative, technical, and organizational safeguards designed to protect personal information. No system is perfectly secure, and we cannot guarantee absolute security.

14. Updates to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will revise the effective date and may provide additional notice inside the product or by email when appropriate.

15. How to exercise your rights

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion, subject to legal and operational exceptions.
• Request a portable copy of data where applicable.
• Withdraw consent for AI or other consent-based processing where available.
• Object to or restrict certain processing where local law allows.
• Submit a complaint to the relevant supervisory authority or privacy regulator.

To make a privacy, access, deletion, correction, or portability request, email support@miolo.in. We may ask for information needed to verify your identity before we process a request.

16. Key provider categories

Our current integrations may include cloud hosting, authentication, analytics, payment processing, email delivery, and AI model providers. Specific providers may change over time as we operate and improve the service.